Shipping Rates for LeahDay.com
This shipping policy applies to lower 48 states within the United States of America. We no longer ship to Hawaii, Alaska, any outlying territories, or any countries outside the US.
Most orders shipped from LeahDay.com are shipped via 1st class or Priority USPS Mail. Eversewn Sewing Machines are shipped directly from LeahDay.com via UPS Ground.
Shipping cost is determined by weight (Lbs) of the package as follows:
0.01 - 0.30 lbs. $4.50
0.31 - 0.80 lbs. $6.00
0.81 - 2.0 lbs. $8.00
2.01 - 3.0 lbs. $10.00
3.01 - 4.0 lbs. $12.00
4.01 - 10.0 lbs $15.00
10.01 - up $20.00
We offer free shipping on all orders over $100.
Sales Tax - 7% sales tax will be added to all orders shipping within North Carolina.
Shipping and Handling Time
LeahDay.com products are packed and shipped within 1-2 business days. Receipt of order depends on your location and speed of delivery service. For most US orders arrival will be within 2-5 business days.
Shipping Policy for Drop Shipped Orders
All Grace Company Products and Arrow Sewing Cabinets are shipped directly from the manufacturer as follows:
The Grace Company products are drop shipped from Grace Company in Utah within 5-7 business days via Fedex.
We strive to offer only the products that are in stock and ready to ship immediately. If you wish to order a Grace product that is backordered, please contact us for help.
The Affordable Sewing Table is shipped from Arrow Sewing Cabinets via Fedex within 5-7 business days. Custom Cut Acrylic Inserts ship separately from the table within 6 weeks via Fedex.
LeahDay.com Return Policy
Last updated May 24, 2024
Thank you for your purchase from LeahDay.com. We want you to be fully satisfied with your order from our website. However, if you're not fully satisfied with your purchase for any reason, you may return most products to us.
There are a few product exclusions to this return policy and also a 3% processing fee for refunds over $500.
For defective or damaged products, please contact us at LeahDay.com/Contact to arrange for a refund or exchange.
Please continue reading for more information on our return policy:
Product Exclusions
Quilter's Creative Touch (QCT) Upgrade kits are software and due to the nature of this product, not returnable or refundable for any reason. Please contact us if you have questions about QCT so you can make an informed purchase of this product.
Quilter's Creative Touch Gold Cards are also not returnable or refundable for any reason.
LeahDay.com Gift Cards are also not returnable.
Returns
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in "like new" condition, packaged within the original box / boxes.
Please note - a 3% restocking fee will be charged for all returns in excess of $500.
Return Process
To return an item, please email customer service at LeahDay.com/Contact to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item sercurely in its original packaging and mail your return to the following address:
LeahDay.com
Attn: Returns
RMA#
P.O Box 386
Earl, NC 28038
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) business days from the receipt of your item to process your return.
Refunds make take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Warranties
Click Here to learn about the warranties covering Grace Company products.
Questions
If you have any questions concerning our return policy, please contact us at LeahDay.com/Contact
